Contact Us

It's an Honour welcomes your feedback or questions.  Please select one of our frequently requested information topics, listed below, that may assist with your enquiry.

Please note that enquiries about the progress of a nomination for an award in the Australian system of honours need to be directed to the Honours Secretariat at Government House, Canberra, by emailing

  1. National Symbols
  2. Order of Australia
  3. Australian Bravery Decorations
  4. Defence Medals
    • For information on Department of Defence Honours and Awards, please phone
      Toll-free Medals Inquiry Phone line:
      1800 111 321 (Operating hours: 9.00am - 5.00pm, Monday to Friday)
      Enquirers calling the 1800 telephone number should be aware that these numbers can experience busy periods, and delays may be experienced in reaching an operator.

      Mailing address for all Medal applications:
      Directorate of Honours and Awards
      Department of Defence
      CANBERRA BC ACT 2610
  5. Public Service Medal
  6. Anniversary Messages

If your enquiry is not covered in the above frequently requested information or you have any comments about this website, functioning of site, suggestions, enquiries or comments please email the Webmaster on the feedback form provided.

General Feedback

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General Contact

Awards and Culture Branch
Department of the Prime Minister and Cabinet
PO Box 6500

Ph: 02 6271 5601
Fax: 02 6271 5662